GET IN TOUCH

We love hearing from you. If there's anything we can help you with, please fill in the enquiry form below.  We will get back to you as soon as possible! 

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FAIR CANCELLATION POLICY

If you wish to cancel or move an appointment, please give us at least 24 hours notice or you will be charged 30% of the booking fee. This is the same if you miss/no show for an appointment without letting us know. If you give us notice we can give your appointment to someone else, so please let us know if you can't make it. 

PATCH TESTING 

We patch test for all of our eyelash treatments and tints. This must be done 48 hours before your appointment. Patch testing takes two minutes and you can arrange to pop in and see a therapist for your allergy test when you book online.  Please book a patch test at least 48 hours before your appointment. We will not under any circumstances perform a lash treatment without a patch test.

FRESHA BOOKING APP

Please download our booking app and book ahead through the app. The app makes booking and changing your appointments easy for you and for us. Fresha will ask you to add a payment card when confirming your appointment, this will not be charged until your appointment is complete. We will only authorise a charge for no shows in compliance with our fair cancellation policy. 

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PARKING & ACCESS

We have plenty of free parking on the Alder Country Park site and in the Olive Tree Car Park. 

We are a wheelchair friendly and accessible salon.  

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FIND US

Alder Country Park

Bacton Road

North Walsham

NR28 0RA

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The spa is located next to the swimming pool and gym. 

Glowspa.norfolk@gmail.com